Collections Department

Mission Statement

“Treat every customer like family.”
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Department Description and Purpose

The primary responsibility of the Collections Department is to maintain the integrity of the District’s collection system, which consists of approximately 271 miles of sanitary sewer lines, 5,993 maintenance holes, 117 special structures, 12 pump stations, and several inverted siphons. The Collections crew cleans and video inspects over 1.5 million feet of sewer lines each year, and maintains records of sewer line condition. The crew partners with Engineering to establish repair and replacement priorities, and handling investigation, regulatory reporting, and claims for sewer overflows.

Staffing

Eight authorized positions for FY 2023-2024 and FY 2024-2025.

Lead Workers

A man smiling, wearing a yellow shirt with reflective stripes against a dark background.
Sam Bobbitt 

Sam Bobbitt

A smiling person wearing a yellow uniform with a patch and name tag, against a blue background.
Earl Miranda 

Earl Miranda

A person with a beard wearing a neon yellow hoodie, smiling at the camera.
Walker Rollins

Walker Rollins

Collection System Workers

A person smiling, wearing a reflective safety vest, stands in front of a map.
Mario Esquivel 

Mario Esquivel

A person smiling, wearing a neon yellow hoodie with reflective stripes, against a dark blue background.
Aldo Lopez-Sainz 

Aldo Lopez-Sainz

A person in a bright yellow uniform with "Danny" name tag and "Oro Loma Sanitary District" logo on shirt and cap.
Daniel Rivera 

Daniel Rivera

A person with a beard wearing a high-visibility jacket smiles at the camera.
Logan Rather

Logan Rather

Please remember:

  • Crews will only access your property if the District has an easement and they need to service the sewer line.
  • Collections staff will never ask to come into your home for any reason.
  • Collections crews drive District vehicles, wear uniforms, and carry identification at all times.

10-Year Strategic Goals

  • Zero lost time accidents in all years and zero “reportable injury” years (3 out 10 years).
  • Zero collection system overflows.
  • Maintain compliance with all SSMP and CIWQS reporting requirements.
  • Develop “watch list” of emerging regulations, key regulatory contacts.
  • Build field GIS infrastructure, provide GIS access to key collection personnel.
  • Measure customer satisfaction and identify areas for improvement.

Performance Measures and Results

Through continuous sewer line cleaning and digital video inspections, the Collections Department achieved:

  • Further reduction of collection system service calls – 260 calls in 2000, 76 calls in 2022, 104 calls in 2023, and 88 calls in 2024.
  • Further reduction of stoppages – 15 stoppages in 2000, 4 stoppages in 2022, 4 stoppages in 2023, and 7 stoppages in 2024.
  • Continue to maintain high performing system with a spill rate of less than one per 100 miles per year.
  • Prestigious awards from California Water Environment Association (CWEA) – “Collections System of the Year – San Francisco Bay Section” in the 250-500 miles category (1997, 1998, 1999, 2000, 2004, 2010, 2013, and 2022), and “Collections Supervisor of the Year” (2005). In 2000, 2004, 2010 and 2013, the department also received the CWEA State-wide “Collections System of the Year” award.
  • Manage departmental expenses within budget.
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