Solid Waste Welcome Page

Solid Waste Disposal and Services

Waste Hauler Lookup

Not sure who your waste hauler is? Use Alameda County’s official Waste Lookup Tool to enter your address or APN and find out:

Whether you’re in Oro Loma Sanitary District, Castro Valley Sanitary District (CVSan), the City of San Leandro, the City of Hayward, or another unincorporated part of Alameda County
Which authorized waste hauler serves your location:
- Waste Management of Alameda County (WMAC) for Oro Loma areas and Hayward
- Alameda County Industries (ACI) for CVSan, City of San Leandro (outside Oro Loma), and other covered cities

How it works:

Enter your street address or parcel (APN)
Click your parcel on the interactive map
View your waste service district and the hauler who collects your trash, recycling, and compost

Residential

Start/Add/Change Service/Container Repair or Replace

To start, add, or change service, request container repair or replacement, contact WM.

Trash – 20-gallon, 35-gallon, 65-gallon, 95-gallon
Recycle – 65-gallon, 95-gallon
Organics – 65-gallon, 95-gallon

Click here for residential cart set out information.

Recycle collection service is only for bottles, cans, jars, jugs, paper, and cardboard. Recyclables should be placed loose in the cart, not bagged. The service occurs every other week and is unlimited. However, all recyclables must fit inside the cart with the lid closed flat. To request additional recycling carts, please call WM. Please note, if your recycle cart is stamped Tri-CED, your service is weekly and it is not unlimited.

For recycle schedules and service day reminders, visit Recycle Coach online or download the app.

Cart Set Out Information

Organics collection service is only for food, vegetation, shredded paper, and paper or cardboard used for food or drink that is not coated with wax or plastic. Plastic-like products labeled as compostable or biodegradable, such as green bags, are prohibited in the organics container. You may use a paper bag to contain your discarded food and shredded paper. Service is provided weekly.

Trash Collection Service is for all materials that are not organics, recyclable, or require special handling, like hazardous waste. Trash should be bagged and must fit inside the cart with the lid closed flat to avoid additional charges. Service is provided weekly.

Trash Exemption: .
If you feel you don’t need weekly trash service, you may qualify for a trash exemption. Please note that recycling and organics collection services are still required.

Who Can Apply:
You may be eligible for a trash exemption if:

No Trash is Produced: This means your household doesn’t generate any trash, as everything is sorted into recycling, organics, or handled with special disposal, such as hazardous waste.
Shared Service Within the District:You share trash service with someone else in the Oro Loma Sanitary District. You’ll need to provide their name, phone number, and address.
Self-Haul: You haul your trash to a transfer station or landfill. Proof of proper disposal may be required.

How to Apply:
Fill out the exemption form online or mail it in.
2. Mail the completed form to:
Oro Loma Sanitary District
2655 Grant Avenue
San Lorenzo, CA 94580

Important Information: This exemption only applies to trash collection. Recycling and organics collection services are still required.

The exemption is non-transferable and may be revoked, if trash is found in the recycle or organics carts.

If you have any questions or need assistance, feel free to contact us. We’re happy to help!

Solid Waste Sorting Resource: Beed help sorting your discarded materials? Recycle Coach can help.

Collection Hours: Collection service can happen between 6 am and 6 pm. While it’s usually around the same time each week, it can vary, so make sure to have your carts at the curb by 6 am.

Garbage truck collecting recycling bins labeled with "Think Clean" slogan on street.

Placement for Service: Please have your carts at the curb by 6 am on your service day to avoid being missed. Place carts at least two feet apart from each other and vehicles to allow space for the truck’s arm to grab the cart for service. If your carts go out after service has already happened on your street, WM is not required to return to service them.

Backyard Collection Service: If you require assistance in moving your carts to and from the curb for service, backyard collection service is available. This service is offered at no additional charge for residents who have a medical exemption and no able-bodied adults living in their homes to handle the carts.

To request free backyard services or to ask additional questions, please send an email to info@oroloma.org.

If you don’t qualify for the no-charge service, you can subscribe for a fee. To request backyard collection service, please contact WM.

Please note, if your recycle cart has Tri-CED stamped on it, in addition to calling WM, you must also contact Tri-CED at (510) 537-9963 to request backyard service for your recycle cart.

Prepaid Service for Extra Trash: Got more trash than your cart can handle, maybe after a big celebration? No problem! Prepaid service labels are available for purchase. These labels can be used on plastic bags up to 35 gallons. To request prepaid extra trash labels, please contact WM.

Missed Service: If your trash, recycle, or organics were not collected, let WM know right away. But remember, service isn’t considered missed, if it’s still your service day and before 6pm. Please note, if your recycle was missed and your cart has Tri-CED stamped on it, you must contact Tri-CED at (510) 537-9963.

Commercial

Collection Service Hours: Collection service can happen between 4am and 7pm. While it usually occurs around the same time each week, it can vary, so make sure to have your collection containers ready for service by 4am. Please note, for multi-family properties with bin service or businesses within 200 feet of a residential property, service will not happen before 6am or after 6pm.

Service Area: The location of the collection containers will be determined and agreed upon by WM and you. The area around the collection containers should be clean and free of debris on the ground to maintain a neat appearance and ensure it does not interfere with the collection service.

Secure Containers: Businesses must ensure that their collection containers are secured to prevent public rummaging, usage, or mining of discarded materials. For those with cart service, the cart should be tethered to a wall or gate, or stored in an area that is not accessible to the public.

Push/Pull Service: If you would like assistance in moving your collection containers for service, push/pull service is available. This service is offered at an additional charge for each container, per service day. To request push/pull service, please contact WM.

Missed Service: If your trash, recycle, or organics were not collected, let WM know right away. But remember, service isn’t considered missed, if it’s still your service day and before 7pm.

Industrial

Industrial: Oro Loma offers convenient roll-off collection services through Waste Management (WM) to support your household project or business needs. Whether you’re tackling a home renovation or managing a large volume of discarded materials, WM provides a variety of roll-off boxes, including roll-off compactor services, to meet your specific needs.

To request roll-off services, please contact WM.

Rates: Rates are determined and set by the Oro Loma Sanitary District & WM franchise agreement. Each year on September 1, the rates are established based on the formula outlined in the franchise agreement. Link to solid waste ordinance

Holiday Collection Service Schedule